Another Word For Customer service

Meaning

The term customer service refers to the assistance and support provided to customers before, during, and after purchasing products or services. It encompasses various interactions that ensure customers have a positive experience, helping them resolve any issues they may encounter, and providing information about the products or services offered.

Synonyms

• Client support
• Consumer assistance
• Customer care
• Client services
• Technical support

Antonyms

• Neglect
• Indifference
• Poor service
• Customer abandonment

Etymology

The term "customer" derives from the Latin word customarius, meaning "one who does business". The word "service" originates from the Latin servitium, which means "slavery" or "servitude", but in modern context, it refers to the act of helping or doing work for someone.

Examples

1. Our company prides itself on excellent customer service, ensuring that every inquiry is responded to promptly.
2. She worked in customer service for five years before moving into a management role.
3. Many businesses invest in training their staff to enhance their customer service skills.
4. The quality of customer service can significantly impact customer retention rates.