The term "faq" stands for "Frequently Asked Questions." It refers to a list of questions and answers that are commonly asked about a particular topic, product, or service. FAQs are often used in customer support to provide quick assistance and information to users, preventing them from having to contact support directly for common inquiries.
The term "FAQ" is an acronym formed from the initial letters of the phrase "Frequently Asked Questions." It became popular in the 1990s with the rise of the internet, where many websites began compiling these lists to help users find answers quickly.