The word 'concierge' refers to a person in a hotel, apartment building, or other establishment who is responsible for assisting guests or residents with various services. This can include making reservations, providing information about local attractions, or handling requests such as transportation or special needs. Essentially, a concierge acts as a friendly and helpful resource to enhance the experience of those they serve.
The word 'concierge' comes from the French term 'comte des cierges', which means 'keeper of the candles'. Historically, concierges were responsible for lighting the entrance of a building and ensuring that everything was in order.